I need a fix and don't bother sending me the link on how to change my print settings while printing a shipping label. Guess what? It wasn't my printer its Shopify. So I decided to purchase another printer, a Rollo. This has been beyond frustrating and time-consuming. Like the others, I figured out the workaround (downloading each slip and printing individually adjust the scale on EACH AND EVERYONE. Not only was the print quality crap, but the packing also slips OUT OF NOWHERE started printing at a much smaller scale. I'm thinking the printer is old maybe it needs new labels and a good cleaning. Then the packing slips began printing in extremely poor quality. It started with my shipping labels not automatically printing portrait without me tell them to. (Don't want it as the default and even when I tried that it still would not print). When I run the troubleshooter the only option it gives me is to set it as the default printer. In the Devices & Printers it shows it as STATUS: ERROR.
Recently it stopped printing until I reboot the computer. I have used this printer for years with no problem. I was using the same Dymo 4XL I've used from the start. Dymo Labelwriter 400 Turbo won't print until reboot. I've been using Shopify for years with absolutely no problem printing labels or packing slips until the holiday season. I hope these details help, but if you were referring to finding a different setting in your admin instead, just reply back to me here and let me know! This help document also outlines the steps needed to print a shipping label.
To clarify, was there a specific step you were running into troubles with, or somewhere in your admin where you were getting stuck? If so, feel free to share more information on this and I'll be happy to help clear up any confusion. Hi, for following up to let us know you were able to find the correct page.